Delivery

Last updated 27 October 2026

How Founding 50 packages are sent to members in the USA and Canada.

Where we deliver

The Founding 50 is available to horses in the 50 US states, the District of Columbia, and the Canadian provinces and territories.

How and when boxes are sent

• Your first box is sent as soon as your first payment has been taken.
• After that, a box is sent every three months, on the date shown in your member portal, once that quarter has been paid for in full.
• Boxes are sent from the United Kingdom by an appropriate courier (this may change from time to time), which normally delivers to the USA and Canada within a few working days. Delivery times are estimates, not guarantees.

Cost

Delivery is included in your membership price; there is no separate delivery charge. Your packages are sent as imports from the UK.

Import duties and taxes

Import duties, taxes and customs charges are not included in your membership price, and we accept no responsibility for them. If any are due on your shipment, they are payable by you, and the courier will contact you for payment.

• If they are not paid, customs or the courier may return or destroy your shipment. We cannot give a refund in this situation, either for the products or for the cost of shipping, and the cost of any return is yours.
• We monitor every shipment. If there is a problem, we and our couriers will try to let you know by more than one means of contact, so please keep your email address and cell phone number up to date and respond promptly. Paying any charges due remains your responsibility.

Tracking

When your package ships, its tracking number and a link to the tracking page appear in your member portal. You will also be notified by email by the courier.

Your delivery address

Please keep your delivery address up to date in your member portal. If you need to change it for a box that is about to ship, contact us as soon as possible. The courier may need a signature or contact you to arrange delivery, so please make sure your cell phone number is correct too.

Delays, damage and lost boxes

Customs checks or courier delays can occasionally hold up a delivery. If your box is late, damaged or missing, contact us and we will trace it with the courier and, where needed, send a replacement. See our cancellations and refunds policy.